At Claytt Lipstick Store, we are committed to providing high-quality products and ensuring your satisfaction. Our warranty policy outlines the terms and conditions under which you may be eligible for product replacement or repair.
Warranty Coverage
- Duration:
- Our products come with a 30-day limited warranty from the date of purchase.
- Coverage Includes:
- Manufacturing defects, such as faulty packaging or product malfunctions.
- Products damaged during delivery.
- Exclusions:
- Damage caused by misuse, improper storage, or unauthorized modifications.
- Normal wear and tear, including slight color changes or minor packaging issues.
- Products purchased from unauthorized sellers.
Warranty Claim Process
- Contact Us:
- Email us at 1855 E Southern Ave, Tempe, Arizona 85282, USA or call +1 480 238 1486 with your order details and a description of the issue.
- Include photos or videos of the product to help us assess the problem.
- Approval:
- Once your claim is approved, we will guide you on how to return the defective product.
- Resolution:
- If the product is covered under warranty, we will offer:
- A replacement product.
- A refund if the item is out of stock or cannot be replaced.
- If the product is covered under warranty, we will offer:
Shipping Costs for Warranty Claims
- For approved warranty claims, we will cover the return shipping costs.
- Ineligible claims may require the customer to bear the shipping fees.
Important Notes
- Warranty claims must be submitted within the warranty period.
- Keep your purchase receipt or order confirmation as proof of purchase.
- The warranty is non-transferable and applies only to the original purchaser.
Claytt Lipstick Store – Quality You Can Trust.